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The Guarantee: Delivering Exceptional Customer Service to Vape Retailers

The Guarantee: Delivering Exceptional Customer Service to Vape Retailers

Mar 31, 2023

At, we understand that as a wholesale and distribution company for vaping products, our customers are not just purchasing products but also expecting top-notch customer service. As the main point of contact with the end consumer, vape retailers play a crucial role in ensuring that their shelves are filled with the products their customers want. That's why we have created the Guarantee, which is designed to provide our customers with the best possible experience when it comes to ordering and receiving their products.

The Guarantee promises that if an order is placed before 3 pm Monday through Friday and payment is made, the order will be processed and shipped the same day via express shipping. This means that the order will arrive at your store the following business day, allowing you to keep your shelves stocked and meet the demands of your customers.

If a product is out of stock, we will adjust the order with the corrected price to ensure you only pay for what you receive. We do not do back orders as we value the importance of cash flow for businesses.

In conclusion, the Guarantee is designed to deliver top-notch customer service and fast, reliable product delivery to our vape retailer customers. Contact us today to learn more about how we can help you grow your business.

Register for a wholesale account today!